Terms of Service

The Home Steward KC ("we", "us") provides subscription home maintenance and concierge coordination for residential properties in the Kansas City metro. By enrolling in a membership you ("member") agree to these terms.

Each plan includes the visit cadence, service scope, and monthly Honey-Do task hours listed on our pricing page at the time you enroll:

• Basic Shield — $129/mo. Essential preventative care, quietly handled.
• Executive Care — $250/mo. Our most-chosen plan for full-calendar households.
• Estate Concierge — $325/mo. White-glove stewardship for larger properties.

Plan contents may be improved over time. If we materially reduce what a plan includes, we will notify you at least 30 days before it applies to your membership.

• Unused hours roll over once. Hours you don't use carry into the following month, capped at one extra month's allowance. Anything older expires.
• Overage billed at $85/hr. Work beyond your available hours is billed automatically on your next invoice at $85/hr, in 15-minute increments.
• Annual plans save 10%. Annual members pay 12 months up front at the discounted monthly rate. Monthly plans renew on the 1st and can be cancelled anytime.
• Plan changes are prorated. Upgrade or downgrade any time — we credit the unused portion of your current plan and prorate the new rate and hours for the rest of the month.

Memberships renew automatically until cancelled. Monthly plans bill on the 1st; annual plans bill once for twelve months at the discounted monthly rate. Work beyond your available hours accrues at $85/hr and appears on your next statement. Materials, parts, permits, and third-party vendor invoices are billed at cost and are not covered by plan hours.

We route by neighborhood, so your recurring visit falls on the weekday we serve your ZIP code:

• State Line North (66208, 64113) — Tuesdays
• Leawood Corridor (66209, 66211) — Wednesdays
• South Leawood (66224) — Thursdays

You agree to provide safe access to the property during your window, including gate codes, lockbox instructions, and secured pets. Visits missed because we could not access the home count against that month's hours. Please reschedule at least 24 hours ahead.

Our technicians perform preventative maintenance and light handyman work. We do not perform licensed electrical, plumbing, gas, roofing, or structural work; for those we coordinate vetted third-party vendors, whose work is governed by their own contracts and warranties. We may decline any task that is unsafe, requires a permit we do not hold, or exceeds the remaining hours in your plan.

Monthly memberships may be cancelled at any time and remain active through the end of the paid month; unused hours are forfeited at cancellation and are not refundable in cash. Annual memberships may be cancelled for a pro-rated refund of the remaining full months, less the annual discount already applied. We may cancel a membership for non-payment, unsafe conditions, or abuse of staff.

We are licensed and insured, and our technicians are background-checked. Our liability for any claim is limited to the greater of the amount you paid in the prior twelve months or the cost to repair the damage we directly caused. We are not liable for pre-existing conditions, latent defects, or consequential damages.

Photos and videos you submit with Honey-Do requests are stored privately in your member account and used only to scope and document the work. See our Privacy Policy.

We may update these terms; the "last updated" date above changes when we do, and continued membership means acceptance. Questions? Email homestewardkc@gmail.com or call 405-830-8053. These terms are governed by the laws of the State of Missouri.